Privacy Policy, Terms & Conditions and Returns

Privacy Policy

Fox Island Seafoods -uses SSL security on our website
Updated: 04/20/2024

Fox Island Seafoods LLC (“we”, “our”, “us”, or “Fox Island Seafoods”) respects the privacy of its users and is fully committed to protect their personal data and use it in accordance with data privacy laws. This Privacy Policy describes how we collect, use, and process any personal data that we collect from you—or you provide to us—in connection with your use of our website (www.fox island seafoods.com).  By accessing or using our services, you signify your understanding of the terms set out in this Privacy Policy.

If you are a resident of California please see:  California Consumer Privacy Act (CCPA).

If you are a resident of Colorado, Connecticut, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, Virginia, or any other state that enacts a materially similar privacy law to the states referenced, please see: Colorado, Connecticut, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia.

Fox Island Seafoods may collect personal information about you like your name, e-mail address, mailing address, telephone number (when you purchase our merchandise) /, sign up for our newsletter, contact us, receive emails/texts, visit our blog,  join as a member, or visit our website.

We use this information, from analytics within our website provider “Squarespace” and third party digital marketing providers to improve our services, products and customer experience.   1) To develop the highest level of service in harvesting, processing and marketing. 2)  Sustain your access to wild Alaskan caught salmon from sea to table. 3) While providing the highest quality products to you, the consumer. We do not share this information with anyone, except as necessary to use third-party services, in accordance with data privacy laws like our website provider (Squarespace), webstore (Printful), newsletter, email, blog, membership, and communications (Squarespace), and advertising accounts (Facebook, Instagram, X Corp/Twitter, YouTube). Third-party providers also have their own privacy policies, and we recommend you read those to understand how they process this information.  

Cookies, Web Beacons, and other Similar Technology:

We use Squarespace as our website platform.  With your permission, we utilize Squarespace Analytics on our website, Meta, API, and Google through our advertising accounts. (Facebook, Instagram, X Corp/Twitter, YouTube).  These tools allow us to follow the actions of users after they are redirected to our website by clicking on advertisements derived from each of the advertising accounts of Facebook, Instagram, X Corp/Twitter, and YouTube. The collected data is anonymous and we cannot see the personal data of any individual user, but the third party businesses are able to connect the data to your account and use the data for their own advertising purposes, in accordance with their Data Use Policies found at https://www.squarespace.com/privacy, https://www.printful.com/policies/privacy, https://privacycenter.instagram.com/policy, https://twitter.com/en/privacy, https://policies.google.com/privacy?hl=en-US, https://www.youtube.com/howyoutubeworks/user-settings/privacy/ A cookie, or small data file, is also stored on your computer for this purpose. 

We may also disclose this information as required by law.  Insofar as reasonably necessary, we may be required to share information with third parties to (1) comply with legal requirements or requests, including any subpoenas, claims, disputes or litigation, (2) protect our, or a third party’s, lawful interests, (3) Enforce or apply our agreements; and (4) Protect property or safety of us or others.

We do not knowingly collect, maintain, disclose, or sell personal information about users under the age of eighteen (18). If you are under the age of 18, please do not use our services. If you are under the age of 18 and have used our services, please contact us at the email address below so that we may delete your personal information.

To contact us with Questions?

To contact us with questions, or to request removal or modification of any information you have provided to us in the past, please contact us by e-mail at:

customerservice@foxislandseafoods.com

Or by mail at:

Fox Island Seafoods
RE: Privacy Compliance Officer, International Maritime Group PLLC

701 5th Ave STE 4200, Seattle WA 98104-704

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon upload. In the event of any material changes to this policy, we will notify you at the top of this page of the changes.

Terms/Conditions

Fox Island Seafoods offers pre-season salmon sales to assure your access to limited seasonal supply. Sales continue until available boxes (stock) is sold out. Pre-season sales occur in the months of April and May. Your salmon box/es are processed and shipped in the order they were purchased, and are delivered in the months of June, July and September. The salmon season opens in the month of June. You will receive email or text updates when your fish has been caught, custom processed and is being shipped to your door. Your box/es are shipped FedEx FROZEN and arrive frozen within 24 to 48 hours anywhere in the Domestic United States.

Unfortunately, Fox Island Seafoods DOES NOT ship internationally. Orders placed with international shipping destinations will be refunded.

Fox Island Seafoods DOES NOT offer order insurance, upon shipment our customer will receive a FedEx Tracking Number to locate their order during transit. Fox Island Seafoods is not responsible for lost or damaged packages after arriving at their final destination. Example: FedEx Tracking Number shows package was delivered and customer did not receive package due to theft from an outside or unsigned delivery address, Fox Island Seafoods is not responsible for refunding or resending product.

Returns/Refunds

While we are unable to take returns on our products back into our inventory, if you are not satisfied with our products, please contact us and we will do our very best to make it right. We value you, your health and your business. Our company strives to provide 100% satisfaction and exceptional customer service.